More Than A Number

When a family member has health concerns that affect his or her mobility, a medical alert can ensure loved ones that help can be reached quickly should the need arise.  A medical alert is an inconspicuous device that is worn on the body at all times. The device comes with a panic button that can be pressed should the wearer need emergency assistance. To ensure that they have around-the-clock access to assistance, wearers should test their devices frequently.

At Rescue Alert, we have a reputation for equipment that is extremely reliable. However, we encourage our clients to test their devices frequently for a few reasons. First and foremost, it is a good idea for customers to feel comfortable with calling for help using their device. After a few test runs, customers understand how the call works and what to expect from the representative who responds to the call. Secondly, every electronic device designed to protect individuals and families—whether a fire alarm, medical alarm, or other type of security system–should be tested to be sure that it is always in working order. Medical alerts are no exception.

To test the alarm on medical bracelets (or necklaces), simply press the panic button and wait for a call center representative to respond. When he or she responds, simply say that you are performing a monthly test on your device. If, for any reason, a response is not received, please notify us immediately so that we can test the device further and take any other steps to resolve the issue.